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KrissyKStudios Refund & Cancellation Policy

At KrissyKStudios, every session is crafted to create lasting memories through personalized, high-quality photography and custom products. Due to the custom nature of our services and to ensure a fair and transparent process for all clients, we ask that you carefully review the following policy before booking your experience.

Photo Experience Booking

  • Once your photo experience is scheduled and payment is processed, your session is reserved exclusively for you.

  • Cancellations or reschedules must be requested at least 72 hours prior to your scheduled appointment to avoid forfeiting your session fee.

  • No-shows or last-minute cancellations (less than 72 hours) are non-refundable.


Custom Product Orders

  • After your session, you will have the opportunity to view your images and explore our curated selection of custom photo products during a guided sales appointment.

  • All product orders placed during this appointment are custom-made specifically for your family and begin production immediately after purchase.

  • As a result, all product sales are final and non-refundable, including but not limited to prints, albums, canvases, and digital images.

  • By completing your purchase, you acknowledge that you have reviewed and approved all details of your order.


Chargeback Policy

To protect the integrity of our business and the time invested in crafting your experience, any chargeback or payment dispute initiated after services have been rendered and/or products ordered will be contested to the fullest extent.

  • Our signed agreements, session logs, image proofs, and order approvals serve as documented evidence of service fulfillment.

  • Please reach out to our support team before initiating a dispute so we can resolve any concerns quickly and professionally.


Client Agreement

By booking with KrissyKStudios, you agree to these policies and understand that your session and any subsequent product orders are subject to the terms outlined above.

For any questions or changes to your session, please contact our support team at https://krissykstudios.com/contact/.

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